FAQs

FREQUENTLY ASKED QUESTIONS

What is a Defect?

A defect must result from defective design, defective or faulty workmanship, defective materials or a failure to comply with the structural performance requirements of the National Building Code.

What is the difference between a Major Defect and a Minor Defect?

Major Defects — Safety system, waterproofing, or something key to the building stability or structure i.e. foundations, footings, walls, roof, beams or columns.

Minor Defects — Minor blemishes, corrosion, weathering paint deterioration, wall dents due to physical damage and the likes.

Types of Defects

Non-Structural — Painting, chipped, pitted or cracked tiles, plaster, render, joinery, caulking, blocked / broken pipes, brickwork, internal doors and non-load bearing internal walls.

Structural — Footings, floors, roofs, external walls and load bearing internal walls, columns and beams, leaking balconies, defective or non-existent flashings, defective or non-existent waterproofing to external  walls or roof, windows and doors in external walls.

My builder will not return to address maintenance / defective items

Under the current legislation, you can take the builder to VCAT and obtain an order for the defects to be addressed, if the order has not been complied with within 28 days, a claim can be made under your Domestic Warranty Insurance.

Are Pre-Inspections really necessary?

The benefits of having a pre-inspection before you commit to the purchase of a property or undertake renovations is to identify any significant issues that may result in costly repairs i.e. waterproofing (internal and external), excessive building movement (cracking), insufficient drainage (gutters, rain heads, down-pipes, sewerage waster etc), and defective installation.

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